Research library
Research for executives evaluating workflows, governance, vendors, implementation, and institutional priorities.
NCUA's 2026 cybersecurity report flags AI-enabled attacks, the House votes to restructure the CFPB, FinCEN maps $12.7B in scam flows, and regulators clarify SAR confidentiality.
Containment claims, escalation design, core integration, data rights, member consent: five criteria that separate member-facing AI vendors, and the demo questions to ask.
Three documented credit union AI deployments with public sources and measurable results: Rockland FCU loan QC, KeyPoint agentic chat and voice, PenFed's contact center agents.
SR 11-7 was written for banks and NCUA never adopted it. Here is the proportionate model risk file a mid-size credit union should build before its next AI deployment.
SECU hands collections to AKUVO, Members 1st invests in Delfi's CUSO, MDT bundles AI consulting, MessagePay ships payment prediction, and Stanford punctures the readiness story.
Your 90-day pilot ended with a scale, fix, or kill decision. What you do in the next 60 days determines whether you built one automation or an institutional capability.
Executive briefing
